Terms and Conditions for Services

These conditions describe the standards that apply between the business operator and the user when ordering and receiving services introduced by the website https://rumrumdijain.digital (룸 룸 디자인).

1. Who provides the services?

• Business name: 룸 룸 디자인
• Address: (04502) 서울특별시 중구 예시로 63
• Email: [email protected]

2. To whom do these conditions apply?

These conditions apply to the services introduced on the site, regardless of whether the user is a consumer or a business. The contract is concluded electronically in Korean, and the contract terms are recorded in the emails relating to the order and its confirmation.

3. How can I check prices?

The content, method of provision and displayed price of each service can be checked on the respective service page. Services without a price are quoted individually. Whether value-added tax is included is stated on the quotation or receipt. If a price clearly displayed on the site is incorrect, we will inform you before the order is confirmed, and it is up to the user to decide whether to proceed with the order at the correct price.

4. In what order does ordering proceed?

1. From the service page, express your intention to order through the inquiry form.
2. Until you submit the form, you may freely amend the entered information. If a correction is needed after submission, please request it by email.
3. The business operator will notify you by email without delay that your order or inquiry has been received.
4. The contract is formed at the point when the user accepts the quotation sent by the business operator.

5. How are payment and provision carried out?

The payment method and deadlines are stated in the quotation. The business operator provides the service as stated on the service page or in the accepted quotation and issues a receipt. If provision becomes difficult due to circumstances beyond the business operator's control, we will notify you immediately and agree a new schedule together.

6. Until when can a consumer withdraw an order?

In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, etc., a consumer may withdraw an offer within 7 days from the date on which they receive a written document stating the contract terms. If provision of the service began later than that, the consumer may withdraw within 7 days from the date on which provision began.

• Withdrawal may be made by any method that clearly expresses the intention, such as an email sent to [email protected] or a written notice sent to the business operator's address.
• The business operator will refund any payment already received within 3 business days from the date on which the withdrawal notice is received.
• Withdrawal may be restricted in cases prescribed by law, such as where provision of a service or digital content has already begun. A service provided in instalments may be withdrawn only with respect to the part not yet provided. For any service where withdrawal is restricted, we will clearly inform you of this before you place the order.

7. Where should I report a complaint?

Please send any complaints or objections to [email protected]. The business operator will confirm receipt and then respond in writing without delay.

If the parties fail to reach an agreement, the consumer may apply for mediation to the Korea Consumer Agency or the Electronic Commerce Dispute Mediation Committee, or file a lawsuit with the competent court.

8. What else should I be aware of?

This contract is governed by the laws of the Republic of Korea. Any subsequent change to these conditions does not affect contracts already concluded. Regarding the processing of personal information, details are provided in the Privacy Policy. Last updated: 13 November 2026